Frequently asked questions

Orders & delivery

How much is shipping?
Shipping is free on every order. There's no minimum spend.

How long will delivery take?
7-12 business days from the day your order is dispatched. You'll get a tracking link by email as soon as it ships.

Do you ship outside the US?
We currently ship across the United States. If you're elsewhere, join our email list — we announce new regions there first.

Can I change or cancel my order?
Email support@dandydeals.store as soon as you can. If it hasn't been picked yet we'll catch it. If it has, our returns process is painless.

Returns & refunds

What's your return policy?
30 days from delivery. Items should be unused and in their original packaging.

How long do refunds take?
Once your return reaches us, refunds go back to your original payment method within 3–5 business days. Your bank may take another day or two to display it.

What if something arrives damaged?
Send us a photo within 7 days and we'll replace it or refund you in full. You won't need to ship the damaged item back.

Products

Is everything actually in stock?
Yes. If a product page lets you add to cart, it's in stock. Anything unavailable shows as sold out rather than quietly accepting the order.

Are the photos the real product?
Yes. We don't use rendered mockups or images that flatter the product beyond what it is.

Payment & security

What payment methods do you accept?
All major cards, Apple Pay, Google Pay, Shop Pay and PayPal. Checkout is Shopify-secured and PCI compliant.

Do you store my card details?
No. Payments are handled entirely by Shopify's checkout. We never see or store your card number.